Terms
The simple terms for using our services and booking support.
Friendly heads-up: This page is written to be clear and fair. If anything doesn’t feel right, tell us — we’re happy to clarify.
About our service
We provide beginner-friendly computer tutoring and support, in-person (where available) and online.
Bookings
- We’ll agree the session details (time, location or video call method) in advance.
- If you book on behalf of an organisation or group, please ensure you have permission to do so.
Payments
Payment arrangements (price, payment method, and when payment is due) will be confirmed when booking.
Cancellations and rescheduling
If you need to cancel or change a session, please let us know as soon as possible.
Liability
We take care to provide accurate guidance, but technology can vary. Nothing in these terms limits liability where it cannot legally be limited.
Contact
If you have questions about these terms, contact us at euan@kkcoolman.com.