Privacy Policy
How we handle your personal information, explained in plain English.
Plain-English promise: We only ask for information we genuinely need to respond to you and help you. If anything on this page is unclear, just ask and we’ll explain it in normal words.
Who we are
Basic Computing provides beginner-friendly computer tutoring and support. If you contact us, we use your details to reply and help you.
What information we collect
- Your email address
- Your phone number (optional)
- Your message (what you need help with)
How we use your information
- Reply to your enquiry
- Arrange a session or answer questions about our services
- Keep a simple record of the conversation so we can support you properly
How long we keep your information
We keep enquiries for as long as needed to respond and provide support, and then for a reasonable period in case you come back with a related question.
Your rights
You have rights over your personal data, including the right to access, correct, or delete it in certain situations.
Contact
Email us at euan@kkcoolman.com or call (+44) 07450967824.