Online Computer Support for Beginners
Patient remote help when you would rather learn from home.
Online computer support is a good option if you live outside the in-person area, prefer not to travel, or want help while sitting at your own desk. Basic Computing can guide you using a video call and, where useful, screen sharing so you can show what is happening and practise the steps on your own device.
Online sessions are useful for
- Email, documents, files, folders and printing questions
- Windows 11 settings, updates and everyday troubleshooting
- Using websites, online forms and video calls with more confidence
- Learning how to share your screen safely when you choose to
- Getting written next steps so you can practise after the session
Online support is available across the UK. If you are near Falkirk, Stirling or Glasgow, in-person lessons may also be possible.
Tell us what device you use and what you are trying to do, and we will explain the simplest way to start.