WINDOWS ESSENTIALS · UNIT 07

Care and troubleshooting

Check what has changed, protect your work and try sensible steps when something is not working.

Build your confidence one skill at a time.

Work through the illustrated explanations, explore the examples and check your understanding with the questions. You can revisit any section whenever you need a reminder.

Lessons in this unit

Learn at your own pace

FREE · BEGINNER

Understand antivirus protection

Learn what antivirus can do, recognise Windows Security and understand why other careful habits still matter.

9 minutes

FREE · BUILDING CONFIDENCE

Keep Windows up to date

Check Windows updates and choose a sensible time to restart.

8 minutes

FREE · BUILDING CONFIDENCE

Free space without losing important files

Review storage categories before choosing what to remove.

8 minutes

FREE · BUILDING CONFIDENCE

Work through a computer problem calmly

Narrow down a fault and choose a safe next step.

8 minutes

FREE · BUILDING CONFIDENCE

Find sensible first checks for a slow computer

Distinguish a busy app, startup load and storage pressure.

8 minutes

FREE · BUILDING CONFIDENCE

Look after your computer physically

Keep equipment clean and ventilated without unsafe dismantling.

8 minutes

FREE · BEGINNER

Open Task Manager: Ctrl + Shift + Esc

When an app stops responding, Task Manager can help you see running apps and whether they are busy. Opening it does not automatically fix a problem.

3 minutes